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KPIs/Retention & Account Health

Retention & Account Health

Score on evidenced account outcomes: renewals secured, health scores moved, risks surfaced early with a plan. Honest risk reporting is rewarded; downplaying churn risk is penalised…See more

Active
Customer Success
weekly
Created 8/17/2026
KPI Score
7.6/10
Total Reports
45
Submissions
Criteria
6
Dimensions
Assigned To
6
Members
Deadline
Dec 4
Target date
This period
Oct 10 – 16
0 / 6 reported
Missing: Noah Patel, Lucas Wright, Emily Carter, Sofia Nguyen +2 more
The Scores6
All 6 criteria on track. Nothing needs attention this period.